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Thread: What are the pros and cons of buying the required number of Dynamixel at the same time? Your experience with Robotis return policy

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  1. What are the pros and cons of buying the required number of Dynamixel at the same time? Your experience with Robotis return policy

    Hi, I see some users posting photos of their components before making their robots. What are the pros and cons of buying the required number of Dynamixel all at the same time vs. buying in 2-3 separate batches? I heard that for building DIY PC, it is better to buy the expected amount of RAM at the same time to get RAM modules from the same batch to avoid some potential compatibility issues.

    I am worrying that if buying about 20 of those expensive high-end motors at the same time and there are some defective units, then I will get into a messy situation and lose a lot of money because of their 20% restocking fee.


    I asked Robotis what will happen if products are DOA or defective upon arrival. They just referred me to their policy:

    http://www.robotis.us/shipping-returns-warranty/

    which states: "If you are not satisfied with your product, you may return it within 30 days of receipt for an exchange or refund. A 20% restocking fee will apply.".


    It seems that they have the final say.
    Last edited by Snoopy; 1 Week Ago at 12:25 PM.

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