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Thread: Broken part -- needing replacement

  1. #1
    Join Date
    Apr 2015
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    Broken part -- needing replacement

    Hi there Trossen folks,

    I broke my neck plate (P1 I believe), and I was wondering if it is possible to get a replacement for it. My work has pretty much come to stand still without it, so it would be great if someone on the team could help me with this.

    Also, is it possible to order the parts separately online if we need extras for some reason? I wasn't sure how the parts for the HROS1 work with the rest of the online materials, since I am new to TrossenRobotics.

    Cheers,
    vj.

  2. #2
    Join Date
    Dec 2007
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    Portland, OR
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    Re: Broken part -- needing replacement

    Please just email support from our Contact page and we will get you a new one sent out free of charge!

    We have always maintained a policy of just sending out free replacements for any of our parts that break, regardless of reason.

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